Refund Policy
A legal disclaimer
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Total Cost Involved Engineering: Returns require an RMA# and original invoice. Shortages/claims must be reported within 10 days. Deposits of 50% are required on frames/chassis, and 100% on special orders.
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DTB Distributors, Inc: Stocked items may be returned within 10 business days for a refund, store credit, or exchange, but may face up to a 40% restocking fee. Items must be unused/unopened. Special orders or food items are non-returnable.
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Total Industries: Their policy strictly prohibits returns under any circumstances. All sales are final and non-refundable
Refund Policy - the basics
Total Cost Involved Engineering (TCI)
This company specializes in chassis and suspension components. Their policy includes:
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Authorization Required: No returns or exchanges are accepted without a Return Merchandise Authorization (RMA) number and the original invoice.
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Timeline: Shortages or claims must be reported within 10 days of receipt.
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Fees: Returned items are subject to a 15% restocking fee. Canceled orders may incur a 6% credit card processing fee.
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Exclusions: Special order parts, modified parts, or painted parts are not returnable.
Total Cost Involved
Often associated with equipment and food service distribution.
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Timeline: You may return stocked items within 10 business days.
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Condition: Products must be unused, unopened, and in sellable condition.
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Fees: Depending on the item, a restocking fee of up to 40% may apply.
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Exclusions: Food items and special orders cannot be returned.
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DTB Distributors
Global Trade & Distribution Inc.
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Timeline: Returns are accepted within 30 days of purchase.
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Fees: A 20% restocking fee may apply, and original shipping costs are non-refundable.
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Exclusions: Used products, mortars, grouts, and tiles are considered final sale.
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Global Trade & Distribution Inc.
Other Possible Entities
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Total Transportation & Distribution, Inc.: This is a logistics and trucking company. They typically deal with freight tariffs and "blind shipment" fees rather than standard consumer product refunds.
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Financial Distributions: If you are referring to a "Total Distribution" on a tax form (like a 1099-R), this refers to the full payout of a retirement account, which has specific tax implications and Required Minimum Distribution (RMD) rules.